Archive for the ‘Investment Managers’ Category

Retail Alternative Investments – The Next Bubble?

Tuesday, June 17th, 2014

I have been concerned for a long time that the rapid growth (number and type) of liquid alternative investment products being developed for the retail marketplace represents a potential problem. Many clients – and in fact advisors – don’t understand what these investments are, how they work and why they should invest in them – other than they are the flavor of the day.

A number of recent studies confirm my fears:

– Jackson National Life Insurance conducted a study of more than 300 investors who work with advisors and have more than $200,000 in investible assets. 43% admitted that they have no idea what  the term alternative investments means. A larger study of almost 600 investors including those who work with advisors and those who don’t, yielded similar results.

– Invesco conducted a survey last year with Cogent Research which found that only 23% of 429 investors with at least $250,000 in investible assets and working with an advisor were familiar with the term “alternative investment.” 5% of the survey respondents thought that money market funds were alternative investments.

Yet the money keeps pouring in … As of May 31, net flows in five our of seven Morningstar alternative categories are up, led by nontraditional bonds.

I see two major problems. One is that there is really no industrywide consensus of what an alternative investment is. People often confuse an alternative investment with an asset class. This leads to the second problem – these surveys confirm that the education surrounding these investments has not kept up with their growth.

And this is where bubbles start. People feel like they have to invest in something so that they don’t get left out. They don’t really know what they have and they don’t even know why they have them in their portfolios. Do I have a long/short mutual fund in my portfolio because it diversifies risk or because it enhances return, or both?

Education has to start with the sponsors of these investments educating the distributors and their advisors – and providing the education materials in turn for advisors to educate their clients. I would have hoped the industry would have advanced further in this task by now; it should have.

But the education also has to incorporate the notion that liquid alternative investments are not for all investors and you can be successful without them in your portfolio. Even some sophisticated institutional investors shun alternatives for lack of a thorough understanding.

We can prevent the next bubble if we are smart about it. Lets hope the industry is! Given past history, however, I have my doubts. What about you?

AK In The News: US Managers Win World Cup Of Marketing

Thursday, June 12th, 2014

Today’s Fundfire (A Financial Times Service) has an article on how U.S. asset managers rank first (and U.K. firms second) in effective marketing – both defending their home turf from foreign competitors and competing abroad – according to a new survey by FS Associates; I was asked to comment on these results.

The results are not surprising, given the maturity of the pension markets in the two countries. To quote from the article: “The marketing domination by U.S. and U.K. firms should be expected, says Andy Klausner, principal and founder of AK Advisory Partners.

“It’s a size issue,” he says. Both the U.S. and U.K. are home to the world’s largest asset managers, and have more developed institutional investor markets, he says. “It’s the bigger players that go overseas,” he says. Available resources are important for strong marketing.”

The article also discussed how managers could grow their businesses abroad. Again, quoting from the article: “But marketing for institutional investors is inherently different than for retail investors, says Klausner. “You’re marketing yourself to that consultant,” as opposed to directly to a client, he says. Institutional managers need to focus on building their brand through relationships with consultants, particularly the large, global consultants.

If a manager can have a strong relationship with a consultant in the U.S., it’s likely that the consultant will also look at the manager for its institutional clients in other countries as well, says Klausner.

“It’s very rare that a manager would be brought into [an institutional] relationship not through a consultant,” says Klausner. But, asset managers can still focus on building brand awareness with institutions. While a consultant may drive a manager selection process, institutional clients may still request the consideration of certain managers they’re familiar with, says Klausner.”

AK In The News: Advisors Use Preferred Lists, Don’t Admit It To Clients

Wednesday, June 11th, 2014

I was asked to comment on a poll which asked Ignites (a Financial Times Service) readers on the impact that the Preferred Lists provided by their firms has on their investment selection process. More than half (57%) said that they regularly use them but don’t admit it to clients. 20% said that they were highly influential in their selection process.

Now, lets be honest, when you answer a poll question you have to pick the one that is closest to your thoughts. I chuckled when I heard the results because of that extra line “but don’t admit it.” I don’t think this answer is quite as scandalous as the headline might indicate. The reason is that there is often no reason to tell the clients that you do rely somewhat on the advice of your firm – as long as you do something above and beyond just taking their recommendations.

In fact, in my mind, that is what differentiates the better advisors from their peers – they take the available information and then add some layer of their own work above and beyond it. To quote from the article: “But the extent of that influence varies by channel and advisor type.

Advisors with investment expertise — as opposed to financial planning and client service specialists — are more likely to forgo consulting recommended lists and instead pick funds based on past experiences with certain products and managers, consultants say.

Even so, such advisors remain likely to at least evaluate these firm-approved products as a starting point for their own analyses. Whether advisors look beyond the preferred list likely hinges on their comfort level with technical investment concepts, says Andy Klausner, partner at AK Advisory Partners.

“It depends on the advisor’s sophistication, their experience and the size [of their book]. It’s the newer, younger, less experienced advisors that rely more on recommended lists and model portfolios,” Klausner says. “The more experienced people want to say, ‘I pick my own manager and do my own research.’

“It’s always a good selling point to address what you do above and beyond what the firm does.”

Certain segments of the industry are also more likely than others to balk at buying products prescribed by a central research unit. Both Klausner and Fronczke say that reliance on recommended fund lists appears highest in the wirehouse and regional broker-dealer channels and least prevalent in the independent RIA space.”

AK In The News: Platform Pumps Up SMA Menu, Crafts Models, Adds New Clients

Wednesday, June 11th, 2014

Today’s Fundfire (A Financial Times Service) featured an article on FolioDynamix adding a new client in the bank trust department space. I was asked to comment on whether or not this signals a new trend – banks turning more toward third-party providers of investment platforms rather than developing them on their own – and what effect this has on SMA managers.

I don’t think that this signals the beginning of a new trend, because in fact, their has been growth in outsourcing for many years. It may be new for FolioDynamix, and signal a new direction for their business, but banks that have expanded into the fee-based business arena have for many years faced the issue of building it v. buying it.

And frankly, if you don’t have the expertise, personnel or resources in-house, it is easier to buy it. While ultimately the end fees to clients may be higher because you are paying a third party, it has been a way for banks to get up and running faster and quicker.

As to the question of what this means for SMA managers, to quote from the article:

“As the shift away from proprietary offerings toward more open architecture continues, turnkey platforms, like FolioDynamix can pose an opportunity for model SMA managers to expand their distribution without having to deal directly with small bank research teams, explains Andrew Klausner, founder and principal of consultancy AK Advisory Partners.

“If a bank or trust is new to the business they’re not used to managers having to come through,” Klausner says. “From a marketing point of view it’s easier to get in with these [turnkey] firms that will showcase you.”

“It’s definitely a way that you can reach a lot of bank trusts through a single platform, as long as you’ve got the product that they want,” he says. “Getting on a platform like FolioDynamix will help, but [managers] have some work to do on their own to differentiate themselves and make their options valuable for a bank trust.”

For banks, “it makes sense to hire these third party TAMPs [turnkey asset management platform] that offer models as well,” says Klausner, the consultant. “The easiest thing to do is go out and buy the whole bundle.””

AK In The News: Layoff Axe Still Swings Often, But With Less Force

Thursday, May 1st, 2014

The recent announcement that State Street is going to lay-off 400 employees prompted Ignites (A Financial Times Service) to seek my opinion on whether or not this signaled the beginning of a trend in the industry. I do not believe that it does.

Layoffs are a natural course of business, especially as companies increase their technological capabilities. And emotions aside, this layoff number is relatively small, less than 1% of the firm’s total workforce. Layoffs are also natural after mergers and as a way to reduce duplication. While layoffs will always be an unfortunate part of any business, I don’t think too much should be read into this announcement.

The industry has done a much better job since the financial crisis of restraining itself when hiring during good times. To quote from the article:”“Before the crisis, the industry was known historically for hiring a lot during the good times and laying a lot of people off during the bad times,” says Andy Klausner, founder and principal of AK Advisory Partners. “But since 2008, the industry has gotten better. It hasn’t overhired during the good times, so the overall level of layoffs has probably declined.”

The dismissals from State Street are not part of a trend toward more layoffs industrywide, but rather a move toward leaner back-office operations and support staff workforces, according to Klausner.

“You’re not hearing about massive layoffs anymore,” he says. “You’re hearing about rationalization in servicing clients and replacing the human factor with technology.”

Indeed, industry layoffs have grown less frequent. Experts say operational employees are the ones receiving pink slips, particularly those made redundant due to technological advances and structural changes at the firm.”

What do you think?

AK In The News: Baird Dumps Wilshire, Hauls Fund Selection In-House

Tuesday, April 29th, 2014

I was asked to comment on an article which appeared in today’s GatekeeperIQ (A Financial Times Service) on Baird bringing research on mutual funds in-house (and terminating its relationship with consultant Wilshire).

There can be many reasons why a B/D hires an outside firm to conduct due diligence and also why they would end such a relationship. Often times, as it seems to be in this case, it has more to do with the client’s ability to conduct the research  in-house, perhaps because of growth of staff or maturation of its programs, than it is dissatisfaction with the consultant.

To quote from the article: “The decision of whether to outsource some aspects of manager research is often a question of staffing and numbers, says Andrew Klausner founder and principal of consultancy AK Advisory Partners.“When you’re building a platform or expanding a platform, it’s easier to hire an outside research shop,” Klausner says. “As you mature, add staffing and add assets, it becomes easier to justify bringing it in-house.” Taking greater control over the process provides the home office greater say over the timing of research and the ability to decide whether to include affiliated products, he says. “You have a little more control over how things get done,” Klausner says.”

A sensitive topic is affiliated managers/funds. Hiring an outside firm to conduct due diligence on these products – even if you have the ability to conduct it in-house – is often a smart move to remove any potential (or perceived) conflicts of interest. I am a firm believer that adding this level of third-party oversight, especially on affiliated mangers/funds, sends a great signal to advisors and clients that you are serious about having only the best products available.

Wealth Management Trends – The Good, The Bad & The Ugly

Wednesday, April 23rd, 2014

2013 was a mixed year for the retail wealth management business, with positive highlights – such as increases in assets under management, revenues and production – hiding some disturbing underlying trends. The results provide a good baseline for individual advisors, advisor groups and their firms to evaluate their businesses and plan accordingly for the future.

(The study being referenced is PriceMetrix’s Fourth Annual State of Retail Wealth Management Report. I give a lot of credence to these reports because of the firm’s reputation as well as the size of its database, which encompasses 40,000 advisors. seven million retail investors, 500 million individual transactions and $3.5 trillion in investment assets.)

First, the good headlines news – assets under management increased 12% for the average financial advisor last year and average production grew 5%. Average household revenue increased 11%. These gains signal the continuation of an uptrend in these categories that has been in place since 2009. The average financial advisor managed $90.2 million  and had revenue of $578,000 last year. Average household revenue was $3,670 per household.

But given that the market was up close to 30%, is this growth really that impressive? Here comes the bad news! Much of the growth came from market appreciation rather than growth in new clients. In fact, 6% of the growth came from existing clients and only 5% from new clients. Client retention dropped as well, with departing clients providing a 5% negative drag on growth. The average client retention rate decreased 2% to 90% in 2013, deteriorating in every size of household category. This statistic counters the often heard argument that advisors are only getting rid of smaller less profitable clients. (Bigger households actually left at a fast pace than smaller households.)

Wait – it gets worse.  Average return on assets (ROA) dropped for the second year in a row, down to 0.68% from 0.72% in 2011. While part of this was due to the continuing trend of advisor’s increasing the percentage of fee-based business in their overall businesses, advisors need to grow assets faster if they are going to transaction to lower margin business. And the average age of clients is older for the second year in a row, growing faster than the overall North American population.

The overall results of the survey were well summarized by Doug Trott, President and CEO of PriceMetrix: “Advisors and their firms have a lot to consider. A key challenge, however, remains how to create, articulate and deliver a value proposition that helps to attract and keep desirable wealth management clients. Another challenge is how to create a sustainable book that is not overly reliant on aging clients.”

Growth is only good if it is the right growth.

AK In The News: Baird Ramps Up Northwest Exposure, Snags $10B Wealth Shop

Friday, April 11th, 2014

I was asked to comment on an article in today’s Fundfire (a Financial Times Service) about Baird’s acquisition of Seattle-based B/D McAdams Wright Ragen (MWR). To me, the deal makes a great deal of sense. It extends Baird’s footprint in the Nortwest, and the employee owned boutique-firm seems to have a similar culture and operating philosophy.

But mergers are never easy – no matter how good the fit. There will inevitably be growing and consolidation pains; even the best merger partners experience some pain when they integrate operations, and any change is always traumatic on clients and in turn financial advisors. Having said that, the long-term gains from a successful merger do outweigh the pain. And in this case, I think the similarities in the firm’s cultures will keep the pain to a minimum – if they get the rest of the stuff right.

Contrast this to a merger between a B/D and a bank, or a regional B/D and a wirehouse, where in both cases the cultures are quite different and the odds of trouble in a merger are greater. The results of a merger are never perfect or easy to predict, but from what I can tell, I feel positive about this one.

To quote from the article: “”It seems like culturally the firms are a good fit – two regional players. This will help Baird increase its footprint in the Pacific Northwest. Baird has a reputation as a good regional firm and this step seems logical as they continue to expand,” says Andy Klausner, principal and founder of AK Advisory Partners. “Certainly the merger of two regional brokerage firms – from both a cultural and operational point of view – would be easier than the merging of a regional firm with either a bank or a larger brokerage firm. While Baird is larger and the acquirer, it is more a merger of equals than you see in many other mergers.””

AK In The News: Industry Split On Greater Allianz Scrutiny Of Pimco

Wednesday, April 9th, 2014

I was asked to comment on an article in today’s Ignites (A Financial Times Service) about the industry’s reaction to reports that Allianz, the parent of Pimco, is going to increase its oversight and be more hands on with the subsidiary because of the continuing bad publicity the firm is getting in the wake of Mohammed El-Erian’s resignation in January. El-Erian was the heir apparent to CEO Bill Gross, and his departure has raised questions about the culture of the firm, among other things.

The article detailed results of a reader poll in which 43% of participants said that increased oversight would hurt Pimco (26% of these respondents felt that the negative effects would be significant). 38% of respondents believed that increased oversight would benefit the firm. 20% said such action would have no impact.

Parent companies in the asset management business traditionally give their subsidiaries large amounts of autonomy. In fact, Allianz increased Pimco’s autonomy in January 2012 when it gave Pimco control of its worldwide distribution. The overall fear is that micro-management of subsidies, in an industry where people are so important, could potentially lead to mass defections.

My belief is that if Allianz does become publicly involved, it is more of a way to shore-up public confidence in Pimco then to actually get in there and make significant changes. Perception is reality, and the perception in the industry today is that Pimco is broken. If Allianz can help shore-up confidence, and get the firm out of the media spotlight, perhaps it can help the firm turnaround.

To quote from the article: “Overall, the perception of damage has already taken its toll on Pimco, experts say. Andy Klausner, founder of strategic consultancy AK Advisory Partners, expects any Allianz involvement in fixing Pimco to be enacted more for public relations reasons than any other purpose, particularly due to doubts that Allianz has the appetite to restructure Pimco’s culture. With immense media coverage of Pimco recently, the real issue is that the firm’s reputation has suffered, he says. “Whether Pimco is right or wrong in the debate about their future, it does not matter,” Klausner says. “The perception of their culture being broken is important to note and it cannot be ignored.””

What do you think?

AK In The News: Morningstar Downgrades Pimco’s Stewardship Grade

Wednesday, March 19th, 2014

While the bad news continues for Pimco in the wake of CEO Mohammed El-Erian’s departure two months ago, I continue to believe that the outlook for the firm and Chairman Bill Gross is positive. I am quoted in an article in today’s Ignites (A Financial Times Service) about Morningstar’s downgrading of Pimco’s Stewardship Grade.

I don’t make much of this action to be honest. Morningstar is not the first firm to put the firm on watch, it took them two months to do so, and frankly it could have been worse. I think they are really just covering themselves in the event the turmoil continues.

To quote from the article: “But Morningstar is not the first “to essentially put Pimco on watch,” Andrew Klausner, founder and principal of AK Advisory Partners a strategic consultancy, says in an e-mail.  However, he is not too worried about the future of the firm. “The key is going to be if performance suffers and if there are major defections in the coming months,” Klausner writes. “Further downgrades to ‘sell’ from ‘watch’ by large pension plans or consultants, based on future moves, would be of concern.””

I did a longer opinion piece for Ignites, which was published on March 4, 2014. The title was “Bill Gross Should Stay Right Where He Is.” It is included below and provides a more detailed analysis of my thoughts on the matter:

The resignation of Pimco CEO Mohamed El-Erian, the expected successor to Bill Gross as head of Pimco, has sparked a lot of chatter over Gross’s own future at the firm.

A recent Wall Street Journal article titled “Inside the Showdown Atop Pmco, the World’s Biggest Bond Firm” recounted bad blood at Pimco ahead of El-Erian’s exit. Some pundits have predicted or even called for Gross’s resignation, as reported.

Reacting to the Journal piece,  Reuters columnist Felix Salmon wrote that “if Gross cares at all about the long-term fortunes of the company he built, the best thing he can do right now is simply retire.”

Despite all the noise, the reality of the situation is that Gross can and will continue to lead the firm. Thoughts of forced resignation or retirement are shortsighted and highly unlikely.

Let’s review some of the arguments that the “Gross must go” proponents are making and dispel them:

Poor recent performance and outflows in the Total Return Fund in particular. It has been a tough time for bond managers as anxiety about rising interest rates intensifies. But Pimco is certainly not alone in this respect, and it seems unfair to single out the company on this account.

After all, 14 Pimco’s bond mutual funds ranked in the top third of their category in 2013 and several had very strong performance. For example, Pimco’s New York Municipal Bond Fund stood in the top 1st percentile of all funds in its category based on its annual returns. Further, Pimco’s Emerging Markets Corporate Bond Fund (Institutional) performed in the top 9th percentile in its category peer group, according to Morningstar.

To be sure, some results have been disappointing; for example, the double-digit losses suffered by at least four bond mutual funds in 2013. However, given the difficult environment for bond funds across the board, there is nothing in Pimco’s 2013 performance that should set off serious alarm bells, particularly when the long-term returns of its bond funds are considered.

There have also been some complaints from various industry voices about Gross’s strict asset allocation policy, especially during a period of increased bond market uncertainty. However, highlighting one investment decision during a tough market sounds a lot like armchair quarterbacking.

What about Gross’s steady long-term performance and success in creating the world’s largest bond fund and bond manager? Morningstar named Gross Fixed Income Fund Manager of the Year three times (1998, 2000 and 2007) and the Fixed Income Fund Manager of the Decade for 2000–2009.

Let us not confuse the exit of El-Erian with normal market cycles. Certainly Gross and the rest of the firm deserve more time to orchestrate a performance rebound before we write his Pimco obituary.

Concerns over a lack of succession planning. Certainly when any firm loses a major contributor and heir apparent people will raise questions. But in this respect, Pimco has reacted quickly and aggressively. The firm has clearly communicated who the six new deputy CIOs are, including the last two winners of Morningstar’s Fixed-Income Fund Manager of the Year award, Dan Ivascyn (2013 co-recipient along with portfolio manager Alfred Murata) and Mark Kiesel (2012 winner).

The firm also quickly appointed a new CEO, Douglas Hodge; a new president, Jay Jacobs; and a new head of strategic business management, Craig Dawson.

One could argue that Gross has built a very impressive organization with talented investment professionals even without El-Erian. His departure also frees up a large pool of capital to compensate current employees and recruit new ones. Multiple media outlets have reported that El-Erian’s annual compensation was in the $100 million range.

People at any organization always hate to lose quality employees and leaders, but it happens and firms can certainly overcome it with savvy hires and promotions.

I am not defending executives who use domineering behavior to achieve results; it is just a reality at many asset management organizations. Historically, employees in this industry are compensated very highly, in part to make up for the stressful work atmosphere. Few people were calling for Bill Gross to retire before this event. So what has really changed?

Pimco and Bill Gross will survive El-Erian’s departure. While it is far too early to predict the long-term effects of the resignation or how the firm will perform as the bond market recovers, the firm has reacted quickly and decisively. It still has the infrastructure and the vast majority of employees that have made it successful in the past.

I would bet on Pimco in the future, not against it. And the smart wager is that Bill Gross will be around as long as he wants to be.